Mission & Values


At Thomas & Saunders we appreciate the trust and support shown to us by all our patients, both past and present. We have served generations of families in Hartlepool and surrounding areas and are proud to have been at the centre of such a proud and caring community for so many years.


Supporting Our Community

Vision Aid


We also belong to a global community and Thomas & Saunders support the work of Vision Action in Africa.

Africa has 73% more blind and visually impaired people than any other region in the world. Vision Action works with local governments and community groups across four countries in Africa to ensure they establish and deliver their own sustainable eye care services. 


What People Are Saying

They have been wonderful. Their Covid protocols are fantastic. The staff are truly wonderful and are very caring and friendly. I feel really confident in their service and would highly recommend. Superior service and care mitigate the price difference.


Drew Aidan Hardwick

The customer service here is second to none. Kind, professional, helpful staff attuned to their patients’ needs. A brilliant range of new frames. A nice blend of designer and high street brands. The idea of free lens spray with unlimited top ups is a lovely touch. Happy to recommend.


Alison English

The service at this opticians is just second to none. I wouldn’t go anywhere else. I recently needed to buy new glasses and the expertise of all the staff here is just simply amazing.


Lorraine Marlborough

Such thorough, efficient and professional eye testing. The whole team here is friendly, efficient and very supportive. Also, they love doggos… so what more is there really to say?! ??


Margaret Hartlepool

Email Us



115 York Road, Hartlepool, TS26 9DL

Monday, Wednesday, Thursday, Friday

9am – 5:30pm


10am – 5:30pm


9am – 3:30pm